Privacy policy

Privacy Policy:

When you visit our website www.livomi.nl or contact us, we receive information about you. This privacy statement explains how we handle that information. We always handle your data with care and ensure it is stored securely. If you have any questions or would like to know what information we hold about you, please feel free to contact us.

We may amend this privacy statement as needed. Therefore, we recommend that you review this statement regularly to stay informed of any changes. This privacy statement was last amended on May 22, 2024.

This privacy statement applies to all personal data we process and to all domains linked to us. This applies to the personal data of everyone who has contacted us or visited our website, such as visitors, customers, and business contacts. Personal data is any information that can be traced back to you as an individual, such as your name, telephone number, address, customer number, or browsing behavior. For more information about personal data, please visit the website of the Dutch Data Protection Authority.

Livomi is responsible for the website www.loftmode.nl and is therefore the responsible organization for using your personal data as described in this privacy statement.

We receive the data directly from you as soon as you:

- creates an account

- fills in data on our website

We use the following data: name, home address or business address, delivery address, email address, payment details.

We use your data because we want to provide you with the best service as a customer and we cannot do this without this information.

We retain your data only for as long as necessary for our activities, unless we are legally required to retain it for a longer period. This depends on the type of data and why we use it, so the retention period may vary.

As an online store, we believe we should set an example when it comes to privacy. Your privacy is very important to us. That's why we always treat all information you share with us, whether through our website, by phone, or otherwise, confidentially.

We never share this information with other commercial purposes. We will never share your personal data with others without your permission.

We take good care of your data. We've properly secured our systems and contact methods.

We need to explain to you in a clear and understandable way what we do with your data and what control you have over it. That's why we explain in detail in this privacy statement what data we collect from you and how we handle it.

You can object to the processing of your data if you disagree with the way we handle your data.

You can always request to view the data we have about you.

You may ask us to adjust your data if it is incorrect or incomplete.

You have the right to object to the way we process your data if you disagree with it.

This applies to all data we use for direct marketing. For example, you can let us know that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

You can ask us to restrict the processing of all your data. This means that in some cases we may only retain your data and not use it for commercial purposes. We will never share your personal data without your consent.

You can ask us to delete all your data. We will then delete all data that can be traced back to you. In some cases, we cannot or are not permitted to delete your data yet. For example, if we are required to retain certain data for a number of years for the tax authorities.

If you are not satisfied with how we handle your data, you can file a complaint. Please contact us.

Send your request or complaint to info@livomi.nl. We will respond within 30 days. For multiple or complex cases, it may take a little longer. In that case, we will contact you within 60 days. We may ask you to identify yourself to ensure we're contacting the right person.

Our privacy statement must comply with several requirements, primarily those of the GDPR (General Data Protection Regulation). In addition, the general rules of Dutch law apply to our privacy statement.

You can specify which cookies we may use. If you give us permission to personalize your profile based on your browsing and search behavior, we can customize our website specifically for you, making it easier and more personalized to use. We do this using cookies. A cookie is a small text file that is placed on your device when you visit our website. We use the following types of cookies: functional cookies such as session cookies and login cookies to track session and login information.

Our website and organization are not specifically aimed at minors. If you are under 18, you must have your parent or guardian's permission to visit our website.

If you have any questions about our privacy statement, please feel free to contact us at info@livomi.nl

We are happy to help you.